What is the core mission or philosophy of DCS Global Advisors in relation to facility management?
DCS Global Advisors’ core mission is to empower facilities to achieve cleaner, safer, more cost-effective, and consistent operations. They aim to accomplish this by providing strategic advice and practical solutions that improve quality and sustainability while effectively managing costs across various portfolios.
How does DCS Global Advisors differentiate itself from other facility management consulting firms?
DCS Global Advisors differentiates itself through its comprehensive and specialized approach to commercial cleaning. They offer a unique blend of RFP services, detailed contract analysis, hygiene testing, and APPA/LEED auditing. Their focus on providing data-driven insights through various audit methods, coupled with their expertise in managing costs and improving sustainability, sets them apart. DCS creates customized solutions over generic approaches.
What experience does DCS Global Advisors have working with properties or facilities similar to mine (e.g., commercial, educational, retail)?
DCS Global Advisors has extensive experience across a wide range of sectors in North America. Their client base includes:
- Commercial buildings, office and retail
- Mass transit: airports, trains, buses
- Education
- Government
- Pharmaceutical and life sciences
- Recreational
- Hotels and resorts
If any space requires cleaning oversight, DCS Global is well-equipped to understand and address the specific challenges of diverse property types.
What are the primary benefits a property or facility manager can expect from partnering with DCS Global Advisors?
Property and facility managers can expect several key benefits, including:
- Cost Containment: Through expertise in contract review and RFP project management, they help save time, money, and reduce concerns related to facility expenditures.
- Improved Quality & Consistency: Their services, including comprehensive audits and tailored consulting, lead to higher standards of cleanliness and operational consistency.
- Enhanced Sustainability: They assist in increasing quality and sustainability, aligning with Environmental and Governance (EG) commitments.
- Objective Data & Insights: Their audit services provide quantifiable data on cleaning operations through visual inspections and ATP testing, offering clear insights into performance.
- Customized Solutions: They provide solutions specifically tailored to the unique needs of different industries and facilities.
Can you provide a general overview of the types of projects DCS Global Advisors typically undertakes?
DCS Global Advisors typically undertakes projects focused on optimizing facility operations and management. This includes managing Request for Proposal (RFP) processes for services like commercial cleaning and security, conducting detailed analyses of existing facilities contracts, performing comprehensive needs assessments, and executing hygiene testing and auditing. They also handle APPA/LEED audits and provide support for mergers and acquisitions related to facilities. Essentially, they manage projects that aim to make facilities cleaner, safer, and more cost-effective.
General Questions about Services:
In what specific areas can DCS Global Advisors help improve the operational efficiency of my facility?
They can improve operational efficiency through:
- RFP Management: Streamlining the procurement process for facility services.
- Contract Optimization: Analyzing existing contracts to identify efficiencies and cost savings.
- Needs Assessments: Identifying gaps and opportunities for improvement in current operations.
- Performance Auditing: Quantifying current cleaning operations and ensuring vendor accountability.
- Strategic Planning: Assisting with criteria development and objective data reporting for better decision-making and resource allocation.
How do your Hygiene Testing & Auditing services measure cleaning effectiveness and identify areas for improvement?
Their Hygiene Testing & Auditing services measure cleaning effectiveness through comprehensive audit methods, including:
- Expert Visual Inspections: Assessing cleanliness through trained observation.
- ATP Testing: Utilizing ATP (adenosine triphosphate) meters to quantify the presence of organic matter on surfaces, providing an objective measure of cleanliness.
- APPA/LEED Audit Outsourcing: Ensuring compliance with recognized cleaning and sustainability standards. These methods help to quantify cleaning operations and identify specific areas where quality needs to be improved.
How do your RFP Services work, and what is the typical timeline for an RFP project?
DCS Global Advisors’ RFP Services involve project management to help clients find suitable vendors and manage the entire Request for Proposal process. This service is designed to save clients time, money, and concern, indicating a structured and efficient approach to vendor selection. The typical timeline, depending on the size and scope of the client’s needs, is 4-6 months to award a new/continued contract.
Can you explain more about your Contract Analysis services and how they can benefit existing vendor relationships?
DCS Global Advisors offers specialized facilities contract review services. The benefit to existing vendor relationships would likely be through identifying areas where contracts can be optimized for better service delivery, cost-effectiveness, or improved terms. This analysis can lead to more transparent and mutually beneficial agreements, or inform renegotiations.
Specific Questions about Implementation & Results:
Can you provide a case study or example of how DCS Global Advisors has successfully reduced operating costs for a client?
Yes. Contact them directly for a free consultation.
What kind of ongoing support or follow-up does DCS Global Advisors provide after a project is completed?
DCS Global can provide on-going audit services in order for the property to obtain a industry wide accepted building certification standard. This program is set in place for 2-3 years with multiple audits each year.
How does your firm ensure that proposed solutions are practical and easily integrated into existing facility operations?
DCS Global Advisors provides “customized solutions tailored to specific industry and needs.” This tailoring implies an understanding of existing operations to ensure that recommendations are practical and can be integrated effectively, aiming to increase quality and sustainability while managing costs within the client’s current framework.
Specific Questions about Compliance, Data & Partnership:
How does DCS Global Advisors assist facilities in meeting specific industry standards or certifications (e.g., APPA, LEED)?
DCS Global Advisors explicitly offers APPA/LEED Audits and outsourcing services. They provide direct assistance in ensuring facilities meet these recognized industry standards and certifications related to cleaning and sustainable operations. They also assist with criteria development to support Environmental and Governance (EG) commitments.
How does DCS Global Advisors ensure transparency and accountability throughout the consulting process?
DCS Global’s use of objective facilities data reporting, quantifiable audit services (visual inspections, ATP testing), and ongoing monitoring is a process where outcomes and performance are clearly measured and reported, which inherently promotes transparency and accountability.
In the case of a commercial cleaning or security RFP, DCS Global will provide a unbiased scoring and vendor recommendation to the client. The client makes the final decision to award the contract to the desired vendor.
What role do data and technology play in your consulting approach, particularly in auditing and reporting?
Data plays a crucial role in their approach. They utilize ATP testing to “quantify cleaning operations” and provide “objective facilities data reporting.” This highlights a reliance on empirical data to assess performance, guide recommendations, and support client commitments.
What information or data would DCS Global Advisors require from me as a potential client to provide an initial assessment or proposal?
Depending upon the service request, DCS Global could require some or all of the following information:
- Building locations
- Total square feet of all properties in scope for the service request
- Current facility contracts
- Existing operational costs
- Details on current cleaning and maintenance protocols
- Specific challenges or goals to solve
- Stacking plan: floor plans or facility usage data to conduct a thorough needs assessment and formulate a tailored proposal
Artificial Intelligence
Does DCS Global provide consulting services on AI?
Yes. AI is increasingly being integrated into commercial cleaning operations to enhance efficiency, quality, and cost-effectiveness. It’s not just about robots; AI can analyze data, make predictions, automate tasks, and help human staff work more intelligently.
DCS Global provides consulting on AI services in the commercial cleaning industry. In fact, we have sister companies that we can engage on a client’s behalf for:
- Specialty autonomous cleaning equipment
- Employee training
- AI-Powered Scheduling and Resource Optimization
- Smart Sensors & AI-Driven Quality Control/Predictive Maintenance
For Cleaning Contractors
Does DCS Global provide services for commercial cleaning contractors?
We provide marketing support for cleaning companies and invite select vendors to create a formal response to a property manager’s given RFP.
What You Get from Us?
- Direct, plain-language advice so you know exactly what’s happening
- Real plans that get off the drawing board and really happen
- Handy tools and templates that make “doing it” quicker and simpler
- A team that stays with you until the last detail is locked down
Don’t face the pressure by yourself. We’ll highlight your next best move—and walk with you until it’s done.


