Trusted Advisors. Proven results.
Our Services
Everything your facilities program needs — nothing it doesn't.
DCS Global provides independent advisory across the full spectrum of facilities and commercial cleaning management.
Every engagement is customized — we don't do off-the-shelf programs.
PROPERTY & Facility management
Service 1
RFP Strategy &
Procurement Management
Procurement is more than just a lower price.
We manage complex RFP processes from end-to-end to ensure you get a high-performing vendor at a fair market rate. The result is a defensible decision you can stand behind, not the lowest bid.
What this includes:
- Customized scope of work writing
- Vendor pre-qualification & scoring
- Interview & site walk management
- Contract negotiation & final award
Service 2
Program Design &
Implementation
A cleaning program built to actually run.
We translate strategy into day-to-day execution, building the procedures, staffing models, and training that keep service consistent long after the contract is signed.
What this includes:
- SOP & work instruction (WI) development
- Work-loading & labour modelling
- Custodial staff training & program rollout
- Cleaning protocols, frequencies & quality standards
Service 3
Contract Optimization & Renegotiation
Get the contract you actually need.
We remove redundancies, right-size service levels, and renegotiate stronger terms with your incumbent so you don't have to wait for a disruptive re-bid. Often the savings are already in your current contract; we just help you find them.
What this includes:
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Scope right-sizing & deliverable sharpening
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KPI development & resource model verification
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Hidden cost & margin gap identification
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Vendor renegotiation strategy & fair term restructuring
Service 4
Vendor Performance
Auditing
What gets measured gets managed.
Our independent audits provide objective data on whether your contractors are delivering on their promises. The result is a shared reference point that keeps everyone aligned on the standard you expect.
What this includes:
- Scheduled & unannounced custodial audits
- ATP high-touch surface testing
- APPA/LEED compliant auditing
- Corrective action reporting
Service 5
Operational Assessment
A baseline for your future state.
We conduct deep-dive reviews of your current operations to uncover exactly where your program is working—and where it isn't.
What this includes:
- Operational gap analysis
- Budget & service level benchmarking
- Hidden cost identification
- Improvement roadmaps
Service 6
Sustainability & Green Cleaning
Cleaning for health and the planet.
We help you implement and maintain cleaning programs that meet modern ESG and wellness standards.
What this includes:
- Green cleaning policy development
- Waste reduction strategies
- Occupant health & indoor air quality
- LEED/WELL certification support
cleaning service providers
Service 7
Transition Support
Winning the bid is only half the battle.
The first 90 days make or break a new contract. We oversee your full launch so the handover feels seamless to both you and your client, and you perform from day one.
What this includes:
- Startup planning & mobilization oversight
- Client communication & relationship management
- On-site support through the transition
- First 90-days retention safeguards
Service 8
Mergers & Acquisitions Support
Make major changes feel clear and controlled.
We guide organizations through every phase of a merger or acquisition, so the big shift feels clearer and calmer — protecting your contracts, people, and client relationships along the way.
What this includes:
- Pre-deal planning & assessment
- Transition integration support
- Change & people management
- Post-merger stabilization & optimization
Service 9
Operational Excellence
Do more with the crew you've got.
We help you sharpen day-to-day operations so your teams deliver consistent quality at a sustainable cost, protecting both your margins and the client relationships that depend on them.
What this includes:
- Automation & innovation assessments
- Work-loading & labour model optimization
- SOP & quality-standard development
- Productivity & performance benchmarking
Service 10
Third-Party Audits
Your clients want proof, not promises.
We conduct independent audits of your service delivery, giving your clients objective validation of your performance and building a credible track record over time deepening trust and safeguarding your contracts.
What this includes:
- Independent service-delivery audits
- APPA/LEED-aligned inspections & ATP testing
- Client-ready performance reporting
- Corrective action plans & follow-up
Service 11
Buying Matrix
Generic proposals lose. Targeted ones win.
Every client sector weighs priorities differently. We identify the key buying factors in your target markets, assess where your offer stands against them, and show you how to position your strengths to win more bids.
What this includes:
- Sector-by-sector buying factor analysis
- Competitive positioning & gap assessment
- Win-theme & value proposition development
- Bid-ready messaging & differentiation strategy
Service 12
Contract Renegotiation
Maximize value through expert terms.
We conduct independent audits of your service delivery, giving your clients objective validation of your performance and building a credible track record over time, deepening trust and safeguarding your contracts.
What this includes:
- Independent service-delivery audits
- APPA/LEED-aligned inspections & ATP testing
- Client-ready performance reporting
- Corrective action plans & follow-up
Service 13
Contract Review
Expert analysis for airtight agreements.
We review every aspect of your facilities contracts to identify risks, hidden costs, and opportunities for better compliance, ensuring your agreements are as strong as they are fair.
What this includes:
- Detailed scope and deliverable review
- Risk identification and mitigation
- Compliance benchmarking
- Performance clause sharpening
Service 14
Extra Remote Support
Expert backup, exactly when you need it.
Need OQC reporting, inspection support, or basic IT help without the cost of a full-time hire? Access 12 years of industry expertise exactly when you need it.
What this includes:
- OrangeQC report reviews
- Inspection documentation support
- Basic IT & systems assistance
- Flexible ad-hoc engagements