DCS Global have been very effective working with unionized, in-house custodial groups. We make sure we understand their goals, challenges, objectives, and the parameters of what is possible based on their experience, and within current CBA frameworks.
Once we’ve been brought in to provide support, we typically meet with the leaders of any educational facility’s custodial group very early in the process to secure their input. DCS Global consultants are cleaners first. We speak the same language, and understand the culture and issues. Understanding the cleaning landscape through the eyes of frontline workers, listening to their concerns, incorporating their suggestions, and obtaining their buy-in are major factors in our shared success.